Thank you for shopping with GLOSSBUY LLC. This Shipping Policy explains how we process, handle, and deliver your orders.

If you have any questions, please contact us:

GLOSSBUY LLC
2100 Louisiana Blvd NE Bldg 500
Albuquerque, NM 87110, US
Email: support@glossbuy.shop
Phone: +1 (800) 345-5168
Business Hours: Monday – Friday, 9 AM – 5 PM EST

1. Order Processing Time

  • All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email once your order has been shipped.

2. Shipping Time & Delivery

Estimated delivery times:

  • United States: 5–10 business days
  • International: 7–15 business days

Please note that shipping times are estimates and may vary due to:

  • Carrier delays
  • Customs processing (for international orders)
  • Weather conditions
  • High order volume

We are not responsible for delays caused by shipping carriers.

3. Shipping Rates

Shipping charges are calculated at checkout based on:

  • Delivery location
  • Shipping method selected
  • Order weight

Any applicable taxes or customs duties for international shipments are the responsibility of the customer.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to update.

5. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

  • We are not responsible for lost packages.
  • Additional shipping fees may apply for reshipment.

6. Lost or Damaged Packages

If your package arrives damaged or is lost in transit:

  • Contact us within 7 days of delivery.
  • Provide your order number and photos (if damaged).

We will work with the carrier to resolve the issue as quickly as possible.

7. Shipping Restrictions

We may not ship to certain locations due to legal or logistical limitations. If we are unable to ship to your location, we will notify you and issue a refund.

8. Contact Us

For any shipping-related inquiries, contact:

GLOSSBUY LLC
Email: support@glossbuy.shop
Phone: +1 (800) 345-5168